Careers

Join our growing team and build a rewarding career in the floral and gifting industry. We are passionate about delivering beautiful flower arrangements and exceptional customer service. If you are creative, motivated, and customer-focused, we would love to hear from you.

POSITION: FLORIST

Florists are responsible for creating beautiful floral arrangements using fresh flowers sourced from trusted suppliers or grown locally. They use their artistic skills to design bouquets and arrangements for weddings, celebrations, holidays, sympathy occasions, and other special events. Florists understand seasonal flowers and know how to preserve their freshness to ensure customers receive high-quality products that match their preferences and budget.

Responsibilities:

1. Source fresh flowers from suppliers or wholesalers to maintain sufficient inventory
2. Consult with customers to understand their needs, occasion, delivery details, and preferences
3. Recommend suitable flowers, plants, and greenery based on the occasion
4. Provide options that match the customer’s budget and design expectations
5. Create attractive and meaningful floral arrangements
6. Handle customer orders, answer phone calls, and prepare flowers for delivery or pickup

POSITION: CUSTOMER SERVICE OFFICER (CSO)

We are looking for a Customer Service Officer with excellent communication skills and a positive attitude to join our team. The Customer Service Officer will assist customers with inquiries, process orders, provide information, and ensure a smooth and pleasant customer experience. The ideal candidate should be organized, friendly, and able to work in a fast-paced environment.

Fundamental Requirements:

1. Strong customer service mindset with excellent interpersonal and problem-solving skills
2. Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
3. Ability to multitask, prioritize tasks, and manage time efficiently
4. Ability to communicate effectively with different types of customers
5. Excellent verbal and written communication skills

Responsibilities:

1. Respond to customer inquiries via phone, email, chat, or in person
2. Assist customers with placing orders and provide product information
3. Maintain and update customer records and order details
4. Suggest improvements to enhance customer satisfaction
5. Prepare reports related to customer interactions and feedback
6. Build strong relationships with customers
7. Gather feedback to improve service quality and customer experience

Qualifications:

1. Associate’s or Bachelor’s degree in a relevant field
2. Knowledge of customer service principles and practices
3. Basic computer skills and familiarity with business applications
4. Familiarity with social media platforms
5. Understanding of administrative and office procedures
6. Strong numerical, verbal, and written communication skills

POSITION: SEARCH ENGINE OPTIMIZATION (SEO) EXPERT

We are seeking an experienced SEO Expert responsible for improving our website visibility and search engine rankings. The SEO Expert will perform keyword research, optimize website content, and implement strategies to increase organic traffic. This role requires creativity, analytical thinking, and up-to-date knowledge of SEO best practices and search engine algorithms.

Key Requirements:

1. Experience in SEO, content writing, digital marketing, or related fields
2. Strong understanding of SEO techniques and best practices
3. Creative and strategic thinking skills
4. Excellent written and verbal communication skills
5. Ability to work independently and as part of a team
6. Experience with Google Analytics and SEO tools
7. Knowledge of website optimization and performance tools
8. Strong analytical, organizational, and time management skills

Responsibilities:

1. Analyze and evaluate website performance and identify optimization opportunities
2. Develop and implement effective SEO strategies
3. Conduct keyword research to increase targeted traffic
4. Manage and optimize Pay-Per-Click (PPC) campaigns
5. Create engaging and optimized content for websites and blogs
6. Optimize website pages with appropriate keywords and SEO techniques
7. Develop and implement link-building strategies
8. Monitor competitor SEO strategies and performance
9. Stay updated with the latest SEO trends and search engine updates
10. Prepare SEO reports and performance analysis
11. Support social media marketing and online promotion efforts

Qualifications:

1. Knowledge of Photoshop or graphic editing tools is a plus
2. Basic knowledge of HTML and CSS is required
3. Bachelor’s degree in Computer Science, Information Technology, Marketing, or related field
4. Knowledge of PHP, MySQL, or open-source technologies is an advantage